Roles and Responsibilities:  

·     Provide general administrative support to the IELTS and Examination Services Department

·     Assist with test supervision (e.g. IELTS, University Distance Education Exams, relevant professional exams)

·     Maintain full test compliance by ensuring strict adherence to the test integrity policy

·     Ensure that all clients are professionally served, and a feedback system is effectively implemented

·     Participate in the development and implementation of promotion campaigns

·     Produce reports and analyses on the respective testing services of the department

·     Register test takers

·     Other duties assigned by immediate supervisor

Key Requirements: 

·     A university degree

·     Good command of English (IELTS 6.5 overall band score is preferred)

·     Good administrative, organisational and planning ability, with attention to details

·     Ability to work as part of a team and independently

·     Good computer skills in Word and Excel processing and database usage

·     Good interpersonal and customer service skills

·     Strong commitment to professional integrity and ethical conduct

·     Ability to work in a multi-cultural environment